Customer Service/Order Fulfilment Administrator

02 / 08 / 2022

  • Auckland
  • Permanent / Full Time
  • Graduates / Manufacturing


The Company
A highly successful FMCG/food manufacturing business that is one of the pioneers and market leaders in its field. They are well-respected for their innovation, commercial success, and award-winning products.

The business is dedicated to building and maintaining a highly skilled and robust local (NZ) and international manufacturing capability, using locally sourced components where possible, and has an established reputation for combining leading-edge innovation, expertise, and world-class operating processes to produce products of the highest quality which are distributed through a comprehensive network of wholesalers and retailers.

The opportunity 
Reporting to the Supply Chain Manager you will take responsibility for end-to-end customer service account management effectively providing query resolutions and customer delivery to a diverse range of customers. You will play a critical role in the business both internally and with the customer,

Critical to the role will be your can-do-attitude, problem-solving and customer service skills.

Specifically, you will take responsibility for:

  • Claim and query resolution for customers
  • Problem-solving
  • Order processing and account management
  • Developing good working relationships
  • Using Excel (Advanced level) and ERP systems

What’s in it for you
The role will best suit someone looking to develop their experience and who enjoys working in an environment where you can take responsibility and accountability. You will not be micro-managed, though you will be provided with guidance, direction, and advice and support are always on hand if you need it.

You will be proficient in the use of Excel and IT-savvy, passionate about managing relationships and driven to learn, develop and progress your career. Previous supply chain experience is not essential as training can be provided

If you want to work for an innovative business committed to NZ manufacturing and striving to achieve Best Practice Supply Chain then this opportunity could be for you. Exceptional potential for career growth and development exists for ambitious, dedicated and talented individuals. The company can demonstrate numerous examples of people who have progressed their careers in the business and moved to new roles both in NZ and overseas 

If this opportunity is of interest, please submit your CV by following the link below. If you’d like to find out more and for a confidential discussion please call Katherine Biggelaar on 021 225 4735 or email

  • Global FMCG business
  • Opportunity to develop into supply chain management
  • Varied role with career prospects

Apply now

Katherine (Kat) Biggelaar
Consultant, Supply Chain, Operations and Procurement

Recruiting across the supply chain, operations and procurement market, I work with an assortment of small, medium and large enterprises throughout New Zealand. I am a confident communicator and build and maintain internal and external relationships with ease. Over the years, I have built a reputation as a trusted and effective recruitment partner. In addition…

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