Planning, Reporting and Process Improvement Lead

The Company & The Opportunity
Fiordland Lobster Company is dedicated to the sustainable fishing and live export of wild-caught Southern Rock Lobster (New Zealand crayfish). 35 years after its creation, the company remains New Zealand’s largest exporter of high-quality lobster — a business built on excellence, innovation, and long-term partnerships.

As the business continues to evolve, an exciting opportunity has been created for a Planning, Reporting & Process Improvement Lead to join the Supply Chain leadership team, based in Rolleston.

Reporting to the Head of Supply Chain, this role will play a pivotal part in optimising planning, reporting, and business processes across the end-to-end supply chain. You’ll work cross-functionally to drive efficiency, improve visibility, and enable data-led decision-making that supports Fiordland Lobster’s continued growth and operational excellence.

This position will suit an analytically minded and influential supply chain or operations professional who thrives on problem-solving, collaboration, and driving tangible improvement in complex, fast-moving environments.
  
Key Responsibilities:

• Business Partnering & Reporting: Deliver insightful monthly reviews, dashboards, and analytical tools that support data-driven decision-making and empower a self-service reporting culture.
• Process Improvement: Champion continuous improvement across processes, systems, and reporting accuracy, leveraging technology to enhance efficiency and operational performance.
• Supply Chain Planning: Lead and optimise Sales & Operations Planning (S&OP) and Integrated Business Planning (IBP) activities across supply, demand, resource, and transport functions.
• Process Design & Transformation: Review, simplify, and digitise core operational processes — developing SOPs, workflows, and embedding lean principles to achieve operational excellence.
• Asset Management: Develop and implement integrated asset management strategies for plant, fleet, and equipment, supporting lifecycle optimisation and digitisation initiatives.
• Supply Chain Roadmap: Support the Head of Supply Chain in delivering roadmap projects and initiatives that drive long-term capability and improvement.

  
What We’re Looking For:

• Proven experience in supply chain or operations planning, reporting, or process improvement in a complex operating environment (5+ years).
• Strong analytical and financial capability, with experience developing tools, dashboards, and insights for business performance.
• Demonstrated experience driving change through influence and cross-functional collaboration.
• Broad exposure to IBP and S&OP frameworks, with a passion for continuous improvement.
• Working knowledge of Lean / Six Sigma, process automation, and digital transformation tools.
• Excellent communication skills, high EQ, and the ability to manage stakeholders across all levels.
• Degree qualified in Supply Chain, Operations, Engineering, or a related discipline.

  
What’s In It For You?

• Join a respected and growing New Zealand exporter with a strong focus on innovation and sustainability.
• Play a key role in shaping the digital and process transformation of a dynamic supply chain.
• Work alongside passionate industry professionals who value collaboration, improvement, and operational excellence.
• Competitive remuneration, career growth opportunities, and the chance to make a real impact.

If you are an analytical, improvement-focused supply chain professional ready to lead change and make a difference, this could be just the opportunity you have been looking for.

If this opportunity is of interest, please submit your CV by following the link below. If you’d like to find out more and for a confidential discussion, please contact Wayne Fry on 021 656 502 or email waynef@huntercampbell.co.nz

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