Sales and Marketing

Commercial Operations Manager

15 / 07 / 2025

  • Auckland
  • Permanent / Full Time
  • Sales / Sales Director / Head of Sales

Description

About NZKS
  
New Zealand King Salmon is the world’s largest producer of King salmon. They raise and market the finest salmon globally under the Ōra King, Regal, and Southern Ocean brands. They strive to grow healthy kai, healthy communities, healthy relationships, healthy environments, and healthy economies.  Proudly Te Tau Ihu based, they provide a broad range of career opportunities within a safe, inclusive and achievement orientated culture.
  
About the Role
  
Reporting to the Chief Commercial Officer, this newly created Commercial Operations Manager role is responsible for creating, designing, and optimising sales processes to support NZKS’s growth ambitions while mitigating risk. This role is crucial to customer onboarding – preparing, reviewing, and understanding all terms of contracts.  You will develop close working relationships with Global Sales and Brands teams, and collaborate with cross-functional partners such as Planning, Processing, NPD, and Food Safety. Your role ensures that sales strategies are not only aligned with, but also executed in harmony with organisational objectives, in a way that supports operational excellence and brand integrity.
  
Responsibilities

  • Audit and refresh existing contracts, finding efficiencies and reducing risk.
  • Build a streamlined onboarding function, freeing Sales from reactive support and ensuring fast, compliant execution.
  • Design and implement operational frameworks (processes, tools, handovers) aligned with commercial growth goals.
  • Forge strong, cross-functional partnerships with Sales, NPD, Food Safety, Planning, Finance, Legal.
  • Embed a proactive contract-review culture, pushing back and protecting the brand.
  • Lead improvement projects: define scope, build momentum, deliver results.  

Required capabilities

  • Thrive in ambiguity – ability to create a brand-new function with no existing playbook or team.
  • Lead change and culture in a sales-first environment
  • Balance of speed-to-market with robust compliance and risk mitigation.
  • Skilled facilitator – managing conflict, aligning strong stakeholders across disciplines.
  • Deep experience in process design and optimisation.

This isn’t a sales-strategy or pipeline generation role – there is no revenue quota, forecasting, or full-cycle selling.  It’s not a finance analytics role – no deep budgeting or forecasting required.
  
What in it for you?

  • Scale: This role is foundational in a double-growth journey.
  • Be the architect: Build and lead a new commercial ops function.
  • Collaborative & impact-driven: Work alongside senior stakeholders and leave a lasting operational legacy.
  • Ambitious culture: Fast-paced, agile, and open to change—perfect for purpose-driven operators.  

Ready to build the backbone of commercial success at NZ King Salmon? Send your CV and a cover letter to erind@huntercampbell.co.nz for a confidential chat.

  • Newly created, green fields position that you can make your own
  • Lead design & optimisation of sales onboarding and contract processes
  • Ellerslie location, strong brands, flexibility, high-performing team to join

Apply now

Country Manager – Australia

07 / 07 / 2025

  • Auckland
  • Permanent / Full Time
  • Executive Management / General Manager

Description

About the Organisation
 
Become part of a global manufacturer in professional trade tools, consumable systems and aftermarket services. The business currently covers a wide range of customer segments groups across trade focused retail partners, rental and direct selling via specialist contractors in building & construction sector. With a strong international footprint and heritage, the organisation values the customer experience, innovation, safety and sustainability. 
 
Role Overview
 
As Country Manager, you will be responsible for end-to-end business performance – P&L, sales &  marketing strategy, pricing metrics, inventory planning, and service excellence. You’ll develop and oversee multi-channel go-to-market strategies across sales, rentals, service, and aftermarket sectors while leading a senior regional team and contributing to the broader Asia Pacific leadership team.  A high performing Australian team to lead and huge opportunity for market growth makes this an ideal role for a strong leader ready to make their next move.
 
Key responsibilities 

  • Full P&L ownership: financial planning, pricing, margin control, and transparency
  • Design and implement multi-channel sales strategies (partners, distributors, retailers)
  • Drive growth in aftermarket services and consumables vertical
  • Optimise the product portfolio—manage SKU lifecycle, rationalisation, and alignment with market demand
  • Improve operational efficiency through streamlined systems, S&OP discipline, and technology adoption
  • Foster strategic, hands-on leadership – coach teams, embed culture, manage change and transformation
  • Ensure adherence to safety, compliance, and governance standards

Key attributes required 

  • Minimum 10 years in operational/business leadership within construction or industrial manufacturing, with international exposure
  • Proven success at General Manager, Managing Director, or Divisional Director levels
  • Expertise in developing and executing multilayered channel strategies
  • Strong judgement, financial discipline, integrity, and emotional intelligence
  • Track record in budgeting, forecasting, and delivering profitability
  • Strategic and operational skills in driving business growth, process improvement, and systems implementation
  • Tertiary qualification or business leadership qualification is highly regarded.  Technical qualifications in construction management, engineering, manufacturing, mechatronics will be beneficial

What’s in it for you 

  • Competitive base salary with company vehicle, tools and performance-based annual incentive
  • A senior leadership position with substantial autonomy and strategic influence
  • Access to leadership development and global innovation initiatives
  • Inclusive, safety-first culture with strong employee support
  • Established brand and personnel capability to steer

If you’re an experienced business leader with a strong track record in a similar industry, get in touch for a confidential discussion with Sindy Ward at sindyw@huntercampbell.co.nz or https://www.linkedin.com/in/sindy-ward-3574a838/

  • Drive growth for a global brand in a growing sector
  • Multi-channel market strategies with innovation focus and safety-first culture
  • Sydney-based, strong autonomy, competitive rewards, leadership development

Apply now

Head of Sales

03 / 07 / 2025

  • Auckland
  • Permanent / Full Time
  • Sales / Sales Director / Head of Sales

Description

About the company
  
Join a market-leading multinational ingredients distributor, supplying a large portfolio of both manufactured and sourced flavours, fragrances, ingredients and chemicals to a broad customer group across the food & beverage, health & personal care sectors. With manufacturing facilities in Australia and highly developed international sourcing expertise, they are able to offer tailored solutions for customers supported by across Australia, New Zealand, China and South East Asia. They pride themselves on providing real value to customers in the form of bespoke and scalable solutions to complex problems, while making sure they operate with safety, reliability and consistency every time.

About the role
  
In this newly created Head of Sales position for NZ, you’ll strengthen their market position as a trusted ingredient partner nationally, guiding supplier partnerships, customer relationships and steering trade strategy across the product portfolio.  This is a true commercial leadership role with a focus on business development through process optimisation and effective people leadership.   We’re looking for a strategic thinker who translates market trends into growth-driven initiatives.  A great opportunity to make the role your own and create real impact.
  
Key responsibilities  

  • Serve as the country commercial lead with full sales ownership – managing targets, pipeline development, and go-to-market execution.
  • Lead, mentor, and develop a high-performing team of 6 direct reports across account management and product management.
  • Enable and equip the sales team with necessary tools – case studies, training, and tailored go-to-market materials
  • Develop and implement portfolio-level strategies to drive revenue and margin growth through optimisation, SKU rationalisation, and lifecycle management
  • Strengthen and expand partnerships with manufacturer customers and ingredient suppliers; onboard new principals to grow the portfolio.
  • Assume financial stewardship—budgeting, forecasting, and delivering P&L targets.
  • Own supply chain execution: pricing structures, inventory control, forecasting, and demand management.
  • Collaborate cross-functionally (sales, technical, supply chain) for seamless execution and customer satisfaction.

Key attributes required  

  • At least 10 years’ experience in sales management, product/portfolio management or B2B commercial leadership, preferably in ingredients, F&B, or personal care sectors.
  • Strong track record in sales leadership – pipeline generation, customer engagement, and target achievement.
  • Commercial acumen and financial fluency with full P&L accountability.
  • Excellent communicator and negotiator with strong stakeholder engagement capabilities.
  • Tertiary-qualified in Science, Engineering, Business, Supply Chain, or related field is highly regarded.

What’s on offer  

  • Competitive salary and benefits, including wellness initiatives, employee assistance program, recognition programs.
  • Leadership development opportunities – secondments, tailored training, career progression pathways.
  • Supportive, inclusive workplace culture focused on safety, community influence, and employee wellbeing.

If you have industry experience in the ingredients or adjacent sectors, with a strong background in supplying raw materials to manufacturers, this could be a great role for you to make a real impact in NZ’s manufacturing landscape.  Contact sindyw@huntercampbell.co.nz with your updated CV.

  • Newly created leadership position in a multi-national organisation
  • Direct responsibility for NZ sales P&L, budgeting & forecasting
  • Capable, technical and close-knit team in New Zealand

Apply now

Customer Service Manager

27 / 06 / 2025

  • Auckland
  • Part-time
  • Client Services Manager / Sales

Description

About the Company:
 
This is a proudly New Zealand-owned manufacturer of natural skincare and personal care products, combining the best of nature with proven scientific ingredients.
With a strong presence in national grocery and pharmacy channels, the business is known for its values-led culture, customer-centric approach and commitment to product excellence. Based in St. Johns, Auckland, the team operates in a fast-paced, high-performing environment where collaboration and continuous improvement are at the core.
 
About the Role:
 
Reporting to the GM of Sales & Marketing, the Customer Service Manager will lead the customer service function and provide key administrative support across operations, finance, sales and marketing.
This is a flexible role, ideal for someone looking to work approximately 25–30 hours per week, with the ability to scale support around business needs. It offers a balanced mix of day-to-day operational coordination, team leadership, reporting, and cross-functional project support. The role also plays a key part in managing communication with external sales, supply chain and logistics partners across Australia and New Zealand.
 
Key Responsibilities:

  • Manage and lead the customer service function, ensuring timely processing of orders, returns, and enquiries.
  • Respond to queries from customers and territory managers via phone, email, and digital channels.
  • Generate regular reports on stock levels, order status and sales performance.
  • Collaborate with the Demand Analyst and Production Planner to resolve supply issues.
  • Maintain and update product data, price lists and sales team tools.
  • Support onboarding of new products, export customer enquiries and catalogue updates.
  • Liaise with third-party logistics (3PL) providers and vendors to manage issue resolution.
  • Provide ad hoc admin support to Sales, Marketing and Finance teams.
  • Promote safe work practices and ensure compliance with Health & Safety procedures.
  • Lead, support and coach a small team to deliver excellent service and continuous improvement.
  • Management of 1 direct report

Key Requirements:

  • Experience in a customer service management or coordination role, ideally within manufacturing FMCG or retail sectors.
  • Strong attention to detail and ability to multitask across administrative and leadership responsibilities.
  • Proficiency with Excel, reporting and CRM/order management tools
  • Excellent communication skills and a proactive approach to solving problems.
  • Familiarity with 3PL providers and logistics processes.
  • Strong commitment to team culture, service excellence and workplace safety.

About the Candidate:
 
The ideal candidate is a capable, organised and people-focused leader looking for a flexible part-time opportunity with purpose. They enjoy improving systems and supporting others, while balancing the hands-on aspects of customer service with leadership and team development.
They’ll bring a calm, collaborative approach and a passion for helping a fast-growing New Zealand brand deliver an outstanding customer experience.

  • Flexible part-time role (25-30 hours per week)
  • Lead a small, hands-on customer service team in a fast-paced environment
  • Key role in a high-performing FMCG team

Apply now

Key Account Manager

23 / 06 / 2025

  • Auckland - Central
  • Permanent / Full Time
  • Relationship Manager / Sales

Description

About the company
  
Join a long-established global leader in the ingredients and chemical solutions sector, with a strong presence in New Zealand and across the Asia-Pacific region. Known for their technical expertise, global partnerships, and commitment to safety and innovation, they offer a collaborative culture and a clear growth trajectory making this a great opportunity to join a purpose-led business driving real impact.
  
About the role

This is an exciting opportunity for a commercially savvy and relationship-focused Key Account Manager to join their team in Auckland. Reporting to the NZ General Manager, you will lead customer engagement and deliver growth through tailored ingredient solutions. This is a hands-on, client-facing role where your ability to influence, negotiate, and build trust will directly impact business performance.
  
Key responsibilities

  • Own and grow a portfolio of manufacturing key accounts across food, nutrition and personal care sectors.
  • Identify growth opportunities and lead end-to-end account planning.
  • Deliver value-add ingredient solutions by collaborating with Marketing, R&D, and Supply Chain teams.
  • Drive strategic negotiations and ensure commercial outcomes align with revenue and margin targets.
  • Maintain senior-level relationships within the industry and foster strong connections across internal stakeholders.
  • Monitor account performance and develop bespoke customer campaigns and product solutions.
  • Represent the business at industry events and trade shows.

  
What you’ll bring

  • 5+ years’ experience in a B2B commercial role, ideally within food, nutrition, natural or functional ingredients.
  • A proven track record of commercial success and complex account management.
  • Exceptional interpersonal, negotiation, and influencing skills.
  • Strong analytical and organisational capability – able to manage multiple priorities.
  • A tertiary qualification in Business, Food Science or a related field is preferred.
  • CRM experience and a passion for tailored, solution-based selling.

  
What’s in it for you

  • A supportive, collaborative team with strong industry reputation.
  • A role with real impact and autonomy to shape growth strategies and work across diverse product ranges.
  • Base salary + car component + tools of trade + annual incentive
  • Exposure to high-profile top-tier clients and cross-functional collaboration.
  • Be part of a purpose-led business that values integrity, innovation, and growth.

If you are an experienced Key Account Manager who thrives in a commercial environment and is hungry for a new challenge, apply now or reach out to Rose Buffalo-Snell on rosebs@huntercampbell.co.nz for a confidential discussion.

  • Manage a range of large and SMB customers; 50:50 existing and new business
  • Located in Avondale with parking; blend of in-field and head office sales
  • Base salary + car component + tools of trade + annual incentive

Apply now